Complaints - Windsor Lakes

Complaints Form

Windsor Lakes Complaint Form

Thank you for contacting Windsor Lakes. Please use this form to make a formal complaint about the shared facilities or services at Windsor Lakes, including parking, food and drink, the bar and patio, changing facilities, toilets, entrance areas or the general site.

Complaints about an activity should be submitted directly to:

Please tell us what your complaint is about:

Date of your visit

Approximate time of your visit

Please describe what happened, including any relevant details that will help us understand and investigate your complaint.

Did you report the problem to a member of staff during your visit?

Yes

Please tell us who you spoke to and what happened:

Were any other people involved or present?

Yes

Please provide names or descriptions if known, and what happened:

How would you like us to resolve your complaint?

Your Details

To attempt to resolve your complaint we will need to contact you, please provide your contact details below:

First Name

Last Name

I consent to Windsor Lakes using the information provided to investigate and respond to my complaint.