Feedback - Windsor Lakes

Customer Feedback Survey

General Feedback

Thank you for visiting Windsor Lakes, this form is for feedback about food, drink, parking or general Windsor Lakes facilities.

To provide feedback regarding any activities, please follow the following links:

Please let us know the date of your visit:

Approximately what time did you arrive?

What brought you to Windsor Lakes?

Visiting for food or drink

Participating or accompanying someone taking part in an activity

Meeting friends or family

Attending an event

Using the shared site facilities

Other

Was this your first visit to Windsor Lakes?

Yes

Not sure

General Site Experience

For the following questions, please rate your experience from 1 to 5, where:

1 — Very poor
2 — Poor
3 — Satisfactory
4 — Good
5 — Excellent
Not applicable

Car Park

Please let us know about your experience of parking in the car park.

Is there anything you would like to tell us about the car park?:

Yes

Please let us know more about the car park:

Entrance Kiosk and Queuing Area

Please let us know about your arrival and check-in experience.

Was there anything that made the check-in process unnecessarily difficult or confusing?

Yes

Please tell us what was unnecessarily difficult or confusing:

Is there anything else you would like to tell us about the entrance kiosk, queuing area or check-in process?

Yes

Please tell us more about your entrance kiosk, queuing area or check-in process experience or feedback:

Food & Drink

Please tell us about your food and drink experience.

Is there anything you would like to tell us about your food and drink experience?

Yes

Please tell us about your food and drink experience:

Bar and Patio Seating Areas

Please let us know your opinions of the Bar & Patio Seating Areas

Is there anything we could do to improve the bar or patio seating areas?

Yes

Please tell us what could be improved:

Toilets

Please provide feedback regarding our toilet facilities

Is there anything you would like to tell us about the toilets?

Yes

Please let us know about your thoughts of the toilet facilities:

Changing Facilities

Using the same rating scale

Did you encounter any maintenance, cleanliness or accessibility problems?

Yes

Please tell us about your experience:

Is there anything we could do to improve the changing facilities?

Yes

Please let us know what could be improved:

Is there anything else you would like to tell us about these facilities?

Yes

Please tell us about your further thoughts of the changing facilities:

Grounds and Common Areas

Away from the main Bar and Patio area, please let us know your thoughts on the wider site

Is there anything you would like to tell us about these areas?

Yes

Please tell us your thoughts:

Overall Experience

Some description about this section

How likely are you to recommend Windsor Lakes as a place to visit?

Definitely would recommend

Probably would recommend

Unsure whether I would recommend

Probably would not recommend

Definitely would not recommend

What did we do particularly well?

What is the one thing we could do to improve the Windsor Lakes visitor experience?

Is there anything else you would like us to know?

Did a particular team member make your experience especially positive?

Yes

Not sure of their name

Please tell us their name, or describe where and when they assisted you:

A Little More About Your Visit

The following optional questions help us understand who visits Windsor Lakes and how people discover us.

What is the first part of your home postcode?

Receive Discounts & Giveaways

Please provide your contact details if you would like to be included in Special Offers and Giveaway Promotions.

First Name

Last Name

May we contact you about your feedback?

Yes

I consent to have this website store my submitted information so they can respond to my inquiry, and include me in Special Offers & Giveaway Promotions